Orders & Delivery
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Currently we only offer shipping within the United Kingdom.
We hope to include Europe and the rest of the world in the near future. To keep informed on this, you can head to the bottom of our homepage and enter your email to the 'Newsletter’ section where any developments will be announced.
Shipping is free on all our items.
Our Art Prints are made to order and processed and delivered within 8 working days.
You should recieve a confirmation email shortly after check out. If you can't find your email please check your spam folder and if there's still no sign of it then contact us at info@resaturate.co.uk
All our items are specifically made to order for each customer. This means that unfortunately we are unable to accept returns unless you have received the wrong item or your item has arrived faulty or damaged. In which case we will resolve the issue for you as quickly as possible. If you do receive an incorrect, faulty or damaged order you will need to email us at returns@resaturate.co.uk as soon as possble and within 14 days of recieving your goods.
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In our efforts to keep our environmental footprint low we do not keep stock for items. This eliminates energy consumption of running a storage facility. This means all our items are specifically made to order for each customer.
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Our full shipping and returns policy can be read by clicking here
Art Prints
Our Art Prints are produced in an end to end carbon neutral way by our London based printing partner on sustainably sourced paper.
Our Art Prints are made from Hahnemuhle's archival, gallery quality paper stock 'Photo Rag 308gsm'. This paper is matt in finish and sustainably sourced. Combined with the Epson Ultrachrome HDX ink system used It provides punchy colours and an amazing print quality.
Payments
Yes, your payment information is processed securely. We do not store credit card details nor do we have access to your credit card information.
We accept most major credit/debit cards as well as Shop Pay, Apple Pay, PayPal and G Pay.
Other
This will vary from year to year depending on whats in our radius of vision at the time but essentially at the end of every tax year when our profits can be calculated, 10% of these will support some great natural world causes. These could include both individuals or registered organisations. People who work hard to guide the conservation and regeneration of declining and vulnerable areas of the natural world. Read more Here